New York State Electric & Gas has announced it must gain access to 18,000 customers’ homes to conduct mandated inspections of the natural gas meters.
“Our inspectors will use gas detection equipment to identify gas leakage and will perform a visual inspection for corrosion on all exposed piping up to the natural gas meter inside your home or business,” said Chris Hepler, manager of Gas operations technical services for NYSEG and Rochester Gas & Electric. “The entire process takes approximately 10 minutes to complete.” The inspections, required by the state and federal governments, help identify excessive corrosion, abnormal operating conditions or leaks. If crews suspect a leak or corrosion, the companies will address the concern at no cost to the customer.
NYSEG and RG&E employees and qualified contractors will identify themselves and show green or yellow company identification badges before entering the home. You can expect to see inspectors in your neighborhood Mondays through Saturdays.
If the customer is not available or inspectors cannot access the meter, they will leave an informational card. Customers may also be called to schedule inspections.
If inspectors cannot access to a meter after repeated attempts, service could be shut off until it is deemed safe, and customers may be charged a $100 fee.
